All crystals are labelled with a number (which is the price), a letter or both. For metallic prints the name of the print will be announced while previewing item.
To claim an item:
- MINDFUL HOME COLLECTION
In the live feed comment: OA / the price of the item / letter
For example, if the label on a crystal says 20C. The price is $20. To claim you would simply type: OA/20/C
- FINE ART LIMITED EDITION PRINTS:
In the live feed comment: OA / the price of the item / name of photograph
For example, if the print is called "CALM" and the price is $100. To claim you would simply type: OA/100/CALM
The first person to comment correctly claiming the crystal on the OA LIVING screen will be the “winner”. Please note that your Instagram will most likely always show your comment as first on your screen.
At times we notice certain comments get blocked. If this is happening to you, we suggest you log off and log back in. We also suggest you add an emoji to your claim, this sometimes helps.
Invoices are posted here on our website under the “Live Sale” heading. Payment is due within 24 hours.
After you pay your invoice, your purchases will be shipped. Packages are usually dropped off on Monday afternoons.
If you have questions about your invoice or order, please send us an email at email@example.com . We do not respond through DM's.
Failure to pay within 24hrs will result in you being blocked from our IG page and unable to participate in future sales. Please note, you must be 18 years of age to participate in our live sales.
If you have ever tuned in to a OA LIVING live-sale before, we are sure that you can appreciate that due to the fast pace nature of the sale, and the number of comments being made, things get a little hectic at times.
In order to be able to cover everything on the table during a live sale and keep things moving along, please note the following :
- Please keep track of your purchases. After the live-sale is over, it will no longer be available to re-watch after 12 hours.
- We do not allow trades or put backs. In fairness to other fine art collectors and crystal lovers, please remember that by claiming a crystal or limited edition print, you are committing to purchase it. If you committed to buying items, in all likelihood, someone else did not get the opportunity to make that purchase.
- Please do not claim items that have not been shown yet.
- We do not answer DM’s sent during a live sale nor do we conduct sales or inquiries through this communications medium. All messages will be answered the following day via email at firstname.lastname@example.org
- We strive to answer all messages within 48 hours. Although, due to the high volume of emails received, this is sometimes not possible.
When is payment due?
Payment is due 24 hours after your invoice has been sent. For a live sale on Sundays, usually invoices will be sent in the afternoon on Monday, which makes them due on Tuesday afternoon.
Shipping Rates To The USA
Shipping Rates To The USA
Shipping Rates To Canada
*Shipping To Some Canadian Provinces is a Flat Rate Of $25
International Shipping : We currently only can offer items in the US with the exception of "METALLIC PRINTS 16X24" that are now available in CANADA.
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